We are at an RV park in Winnemucca, Nv. One of the significant live events happened today 30 miles north of Winnemucca, the “RV” achieved 80,000 miles.
Today on the way down from Owyhee River Jean was unable to get any of her text’s to go through. When got to Frontier RV Park in Winnemucca I tried to call home and my phone said it was inactive. Thank goodness Frontier has a good WIFI network, I got onto Verizon’s website and a chat with a rep for an hour and a half to get our phones reactivated. We had been hacked, our phones changed to two Blackberry Curves and my unlimited txt plan changed to 6 gigs on each phone. The first answer from the rep was he would US mail or UPS us the information to reactivate the two phones. After we discussed how this was not a current option he walked me through re-activating the phones, thus the hour and a half.
After the phones were activated I found on the website about the change in my data plan. This added an additional two hours on the phone and web chats. The fifth person I talked to actually wanted (at least sounded like it) to help me get my data plan back. I had two dropped chats and two phone calls dropped ( miss transferred and put on eternal hold). The fifth person I think will help, she could not reinstate my plan ( I could go over the reasons however they are too stupid to actually type out) but would summit the request form to get the unlimited data back. I followed up this morning (Thursday 9/24/2015) with an additional hour on the phone with a customer service “MANAGER” who also could not personally fix anything and a “FRAUD” department person who I believe is a fraud. We’ll see what happens over the next couple of days.
Our travels are great and Hank is having fun.
Site 51, New Frontier RV Park
This is a new park and only a quarter full, used Passport America and got two nights for half price.